Terms and Conditions

  • Smoking inside the vehicle is strictly prohibited.
  • Minors must be accompanied by an adult.
  • Consumption of food is not allowed in the vehicle.
  • In special cases, My Holiday preserves the right to send a different vehicle from the one
    stated in the voucher. However, we are always obliged to be on time and at the
    predetermined meeting point in order to transfer our customers to their destination.
  • Your personal information, provided during the booking process, is going to be used
    exclusively for the best possible services to you and in compliance with the current
    law. However, if you wish for a future contact, you have the possibility to state it
    during the booking process by clicking on the respective field.
  • My Holiday preserves the right to delay in the scheduled appointment up to 15 minutes,
    without any further notice.
  • The Passport pr ID number is a mandatory part of the contract according to the applicable
  • Cancellations are accepted 48 hours before the scheduled pick up time.
  • The information given in this website is true and accurate and you are over 13 years old. In case you are under 13, we will not accept your application.
  • In case of false reservation, My Holiday preserves the right to take legal action.
  • If you need to make a change in the reservation concerning the time or the day, you should notify us at least 10 days before the original reservation date, without any extra charge.